Wednesday 21 March 2012

FAQs - Is it really... ??



What is Snipped?


We specialise in cut-label apparels sourced directly from the factories. We cut out the expensive cost to designer wear ~ which explains the name "Snipped".


Who is behind Snipped?


A self-confessed shopaholic and clotheshorse; Constantly looking for a new attire for the corporate boardroom. A woman always has to look good.




Is that really a (insert designer name) dress and why are the labels cut??

We can't comment on authenticity as there are no signs of whether they are factory overruns or inspired.
Therefore, even authentic items will have their labels SNIPPED before being shipped to you. This is done to prevent infringement of the Copyrights and Trademarks Laws.





I can't fit into my dress, can I exchange for another size??


At Snipped, we work on a pre-order basis. Therefore, we may not have the item on hand for an exchange.
Should you wish for an exchange of size with our supplier, please inform us and we will work out an arrangement for a new piece to be shipped in our next order. This is also subjected to availability of the desired item.


Should the item be out of stock, Snipped will issue a store credit to be used for your next purchase. We do not entertain cash refund and we seek your kind understanding.




The item I want is out of stock, can I re-order or be put on the waiting list?


We deal directly with the factory and the minimum re-order is 50 pieces. It is not likely that we are able to do so unless there is a overwhelming request for the same design.

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